Terms & Condition

Terms and Conditions

Use of the Website
By using our website, you confirm that you are legally allowed to do so and can use the information available on the website, through our call center, or any other communication channels.

Definitions

• Jewellery: Pre-designed or custom jewellery made with precious metals and lab-grown diamonds / lab moissanites / color stones, available on our website or in our retail stores. All jewellery is sold "as is."
• Mounts: Designs that hold diamonds in place, with or without diamonds. Customers can select mounts and diamonds separately to create custom jewellery.
• Loose Lab Grown Diamonds / Moissanite / Stones: Individual diamonds/stones/moissanite that can be bought separately without being set on mounts.

Trademarks
All trademarks, names, logos, and service marks displayed on the website are owned by us. You are not allowed to use them without our prior written permission.

External Links
Our website may include links to other sites for your convenience. We do not control these sites and are not responsible for their content. Use these links at your own risk.

Warranties
We do not make any guarantees or warranties about the website or the information on it.

Prices
Our prices are based on current precious metal and gem prices, which can change frequently. The price at the time of purchase or advance payment is the one that applies. Prices on our website and in our store may change without notice. Any difference in the final product’s price due to metal and diamond/stones variations will be adjusted at the time of sale.

Other Information
Our website offers trading, pricing, news, and other services related to diamonds and jewellery. Some services are only available to members. The website provides services for purchasing diamonds/moissanite/stones and jewellery, including customized and ready-made pieces. Item sizes may appear different on your screen due to display settings and photography techniques. We are not liable for any legal action due to size discrepancies.

Disclaimer of Liability
We are not responsible for any loss, damage, injury, or expense resulting from using our website or the information on it. This includes any inaccuracies or errors in the information or any interruptions in service. We are also not liable for any loss due to declined authorization for transactions if you exceed your preset limit with our bank.

Conflict of Terms
If there is a conflict between these terms and any other relevant terms or policies, the specific terms related to the relevant section of the website will prevail.

Severability
If any part of these terms becomes unenforceable, it will be treated as void, but the remaining terms will still be in effect.

Cancellation & Returns

• Orders can be canceled within 24 hours for a full refund, minus a 1% payment gateway fee.
• Orders canceled after 24 hours will incur a processing fee of Rs. 1000 and a 1% payment gateway charge.
• Customized orders will incur making charges if canceled.
• Refunds for prepaid orders will be credited to the original payment source.
• For cash on delivery orders, refunds will be processed to your bank account.
• Gift card refunds will be returned to the gift card.

For more details, visit our Returns Policy page.

Applicable Laws
Use of this website is governed by the laws of New Delhi, India. Any disputes will be handled by courts in New Delhi, India. As per the current guidelines mandated by the government of India, a customer has to provide the Permanent Account Number (PAN) for all purchases above INR 2lakh in a day.

Free Gifts
Free gifts are considered discounts. If you partially cancel or return an order with a free gift, the refund will not include the discount for the gift.

Offer Terms & Conditions

• Special offers apply only to select jewellery designs.
• We may change these terms from time to time.
• All disputes regarding our products and services are subject to Delhi jurisdiction.